Privacy Policy

Personal Information:

When you make a booking on our website, we have to get the necessary information such as name, age, sex for clinical and reporting purposes. Other information such as the email address, phone number, payment related information and physical address is required for the logistic purposes so as to fulfil your requirement. All your information is primarily used for the transactional purposes (fulfillment of your order). However, in some cases this information can be used seldom for the promotional offers from MedLabz itself. We don’t provide any of the above mentioned information to any other third party.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery etc, we imply that you consent to our collecting it as per the terms and conditions.

Disclosure of any personal information:

As mentioned above, MedLabz will not provide any information concerning the patient to any third party unless mutually agreed. If you are using a service that requires a ‘Service Provider’ which is not MedLabz, the relevant information is passed on to the ‘Service Provider’ only for the purpose of fulfillment of the order. We may however, disclose your personal information if we are required by ‘law’ to do so in any unforeseen circumstances.

Grievance Officer:

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: Siddharth Bidwan


We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

Changes to this privacy policy:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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